Thursday, February 1st, 2007

Glastonbury Registration

210 words

In order to qualify for a ticket to this year’s Glastonbury Festival, you have to pre-register, providing some lightweight personal details and a photograph. You can either do this using a Web site, or in person at Millet’s shops.

My understanding is that the ticketholder’s photograph will be printed on each ticket. The purpose of the exercise is to prevent touting — the buying of tickets by speculators, reducing availability to genuine punters, was perceived as a serious problem.

It seems OK, I think. There are two niggles though:

  • It collects a little more information than strictly necessary (name, email address, postal address, phone number — admittedly you’d have to be a real privacy geek to object)
  • My instinct is that printing photos on tickets is an unneccesary expense

As it happens, in 2004 I designed a system inspired by Glastonbury’s perceived touting problem. Just for fun. It does not require custom printed tickets. It does require pre-registration with photographs, but further personal information is not required: not even the customer’s real name.

Have a look, if you’re interested. It may appear a little daunting at first — it might be worth reading the Requirements section then skipping to Scenarios. Then if you’re still not bored of it, go back and read the rest.

2 Responses to “Glastonbury Registration”

  1. Sean Says:

    I like your solution, John. I suspect that Glastonbury is gathering data for marketing purposes here while selling tickets. Although they say that they only use data for the purpose for which it was gathered, the registration isn’t specific to this year and doesn’t preclude them using email and telesales to sell tickets to the event this year or next.

  2. Reg Nice Says:

    Sorry for the unconnected post.
    I see you and Debbie used to frequent The GAG Club which I founded, promoted and occasionally compered.
    It was great to see the Stewart Lee A-Z of Comedy flyer on your Flickr pages. I designed these to be kind of collectable so it’s nice to see someone kept one! I am really keen to receive any scans or photos you might have of GAG Club or Big Carrot Comedy Club related stuff.
    Given that I have been resident in New Zealand for the last 7 years, these would really help me through the occasional bouts of home-sickness ;)
    p.s. Stewart was here in NZ last year for our annual comedy festival and I still keep in touch with lots of the other comics from the GAG Club days too. SIGH!

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